There is no doubt in my mind that online community engagement plays a really important role in preparing for and supporting face to face engagement. It brings more people into the room, gets the issues on the table and starts the conversation. Our clients at the City of Casey understand this well, using online engagement through http://www.caseyconversations.com.au/ to support their face to face work.
And how inspiring the results are. Please take a moment to watch the video and draw inspiration from what the team at Casey have achieved.