People in Planning: How to Raise the Standards of Public Consultation

Despite the excitement that followed the publication of Planning for the Future, many are not expecting any major changes to come forward in the new Planning Act. If this is the case, how can the existing system be amended to raise the standards of public involvement in planning? Don’t miss the opportunity to hear from online community engagement experts discussing how to universally improve public consultation and build more trust within the engagement process.

Topics for Consideration:

  • Do we require legislative change to increase standards in public participation?
  • Is it necessary to introduce a public consultation Kitemark so the public can be reassured that a consultation process is fair and well-intended?
  • What mechanisms could be put in place to audit and quality control public consultation in planning?
  • What are the standards we should expect for online community engagement (#NotAnotherSurvey)?
  • Do we need a Charter for planning engagement that includes things like the seven principles included in The Consultation Institute’s Consultation Charter?
  • Who deals with disputes to avoid costly legal challenges? Should there be a Planning Consultation Ombudsman or an arbitration service?


Penny Norton, Author & Director of PNPR Limited

Penny has written extensively on the subject of consultation for property publications. Her first book, Public Consultation and Community Involvement in Planning: a twenty-first-century guide was published by Routledge in 2017. Two edited compilations, Promoting Property: insight, experience, and best practice and Communicating Construction: insight, experience, and best practice were published in 2020 and 2021.

An Associate of The Consultation Institute, Penny is an active member of tCI’s Planning Working Group and Environment Working Group. She has responded to Government consultations, written e-learning courses, and spoken at property industry events. She is also an active member of the Town and Country Planning Association and was recently consulted on the TCPA’s People, Planning, and Power Guide.

Host Region: The United Kingdom

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