Close

Sign-Up for Newsletter

Matthew Crozier

Matthew Crozier

2 years ago

Lesson #6: Be honest and clear about what you want to achieve

Lesson 6 in our top ten tips for best-practice online citizen engagement series. Nobody likes to be misled and nothing leads to community cynicism more than engagement that pretends to consult, collaborate or empower when in reality the decision has already been made.

Read more

Matthew Crozier

Matthew Crozier

2 years ago

Tags:

Lesson #5: Give The Public A Clear Timeline For Consultation

Lesson 5 in our top ten tips for best-practice online citizen engagement series. Citizen engagement can be a fraught activity with participants often left dissatisfied if they feel their contributions are not duly considered in the decision-making process. Though it can be difficult to provide feedback to participants in a face-to-face process, online engagement provides no such barriers and actually presents a fantastic opportunity to engage further with the community.

Read more

Matthew Crozier

Matthew Crozier

2 years ago

Lesson #4: Don’t Be Shy When Engaging The Community

Lesson 4 in our top ten lessons for online citizen engagement series. Really, there’s no need to be coy about engaging the community. We quite often see lots of effort put into creating a really engaging site and then no effort in letting people know it is there.

Read more

Matthew Crozier

Matthew Crozier

2 years ago

Tags:

Lesson #3: Think Beyond A 6-Week Campaign And Be There When People Need You

Lesson 3 in our top ten lessons for online citizen engagement series. Most online engagement projects are made up of multiple phases, and typically, only a few of these will involve consulting or actively listening to the community. Unfortunately, the timing of community members becoming interested in a project and of the timing of consultative phases often don’t coincide.

Read more

Joe Kresling

Joe Kresling

2 years ago

Auckland Transport is achieving high engagement rates. Here’s why…

The Auckland Transport team has impressed us with very high engagement rates in their past projects, making this a perfect site to showcase some effective ways to design your EngagementHQ site. Read on to discover what tools have been used for this project and how they helped the Transport team achieve their project goals.

Read more

Matthew Crozier

Matthew Crozier

2 years ago

Tags:

Getting Your Hands Dirty In Deliberative Forums

When clients are embarking on a new consultation where they want to encourage the community to discuss, debate and evolve ideas, and online discussion forums are the tool of choice. Generally, the role of the organisation is to provide a safe space for discussion and observe the community in action.

Read more

Page 4 of 512345