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The most efficient way to grow your FAQ list organically in response to real questions from your community.

Question: "Are any B-lines planned for Newport, Avalon or Palm Beach?"

The New South Wales Government is delivering transport improvements for the Northern Beaches of Sydney, including an integrated program of service and infrastructure improvements for new B-Line bus service.

Using Questions as an online Q&A resource where the community can access information that keeps them informed and aware, as well as having the ability to contact the Government directly to gain clarity on the project and its impacts and benefits.

Perfect for during the implementation phase of complex infrastructure projects when your community has lots of questions.

Question: "Will there continue to be the same amount of FREE parking?"

The Carseldine Urban Village project will revitalise the former Queensland University of Technology (QUT) campus grounds to deliver an urban village.

It is important to Economic Development Queensland that they engage with the community to build on the existing land use plan to identify a vision for a viable, socially inclusive and sustainable development.

Questions has provided an inclusive and accessible platform that has helped the government to maintain an open and and ongoing dialogue with the community as the development has progressed.

All the features you need to support online Q&A

  • Pre-moderate all questions prior to responding.
  • Choose whether to respond publicly, privately or not at all.
  • Categorize all questions and responses to improve community discovery.
  • Integrate search functionality helps prevent repetitive questions.
  • Automated email systems notify you and your team whenever a new question is posted.
  • Easy social sharing of specific questions.

Questions just one of eight engagement & feedback tools in the EngagementHQ suite.

Integrated onboard analytics and reporting

  • Built-in analytical and reporting capability.
  • Report on one or a series of Q&A panels or topics across multiple projects.
  • Integrated reporting with seven other feedback tools and 'whole-of-project' analytics.
  • Exportable data formats for easy third-party upload and analysis.
  • Exportable graphics formats for simplified report creation.
  • Cross-tab analysis with registered participant demographics.