Blue Mountains City Council is a peri-urban municipality located west of Sydney on the east coast of Australia. It has been using EngagementHQ continuously since 2010 across a wide range of city projects.
Encourage community discussion, debate and dialogue in a safe, responsive and managed environment.
Use one or any combination of Surveys, Polls, Questions, Guestbook, Stories, Places, Forums and Ideas.
Gather questions, ideas, concerns, stories, thoughts and feelings from your community to drive better decision-making.
Create deeper, more lasting relationships with your community.
EngagementHQ includes a Participant Relationship Management system that lets you segment your community database.
Invite precisely the right people to your public or private consultation with our built in e-newsletter system.
Improve your communications and make better decisions.
Our proprietary A-I-E analytical framework lets you benchmark your project against industry standards.
Automated weekly email reports identify project interest, critical issues, and important community stakeholders.
Analyse or export the results of single feedback process, an entire project, or your entire project history.
Comply with all local accessibility, security and design policies.
Our software is regularly audited by external accessibility specialists to maintain our WCAG 2.0 AA standard.
We have servers around the world so that data is always hosted locally. Plus, you own all of your data; we are not in business of reselling your community’s information.
Our global support team will walk with you on your journey into digital public engagement.
We moderate all community generated content 24/7.
Our technical support team work 24/7 to keep you website live.
Our strategic support team will train you and support you by phone, email and face-to-face with advice on best practice engagement.