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Citizen Engagement

Citizen Engagement with the Changing City

In an era of increasing urbanization, twenty-first century city-building exacerbates divisions. Urbanite societies are plagued by poverty and social exclusion – not to mention the insidious corporatization that surrounds the embrace of the Smart City. So how does the future city include all citizens, not just the wealthy elite?

Topic: Ebooks and Guides

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Popular Resources

Business Case For Online Public Engagement

Bring Public Dialogue to You

This e-book explores the opportunities presented with online community engagement. This business case looks first at community engagement best practices and then explores the argument for using online tools alongside face-to-face engagement to build effective community relationships.

Topic: Ebooks and Guides

Asking engaging questions

How to ask engaging questions

Writing engaging questions is one of the most important aspects of conducting an effective consultation process. This short guide provides examples of great questions.

Public Engagement With The Smart City

Public Engagement with the Smart City

Public engagement with the Smart City is a step toward thinking through issues for twenty-first century citizens in an increasingly sensor-laden environment. This e-book includes four articles by global engagement academics and consultants and presents nine summaries of recent research that explore key issues including data-driven participation, citizen exclusion and resilient smart city planning.

Engagement Primers

Tips Sheets