In an era of increasing urbanization, twenty-first century city-building exacerbates divisions. Urbanite societies are plagued by poverty and social exclusion – not to mention the insidious corporatization that surrounds the embrace of the Smart City. So how does the future city include all citizens, not just the wealthy elite?
Online public engagement is still very new methodologically. This short guide provides food for thought with one hundred ideas and thoughts about what to do and what not to do.
The Online Citizen Engagement Guide Book was put together by the Bang the Table team to help organisations new to engaging online with the strategy and tactics required for success.
This e-book explores the opportunities presented with online community engagement. This business case looks first at community engagement best practices and then explores the argument for using online tools alongside face-to-face engagement to build effective community relationships.
Writing engaging questions is one of the most important aspects of conducting an effective consultation process. This short guide provides examples of great questions.
Public engagement with the Smart City is a step toward thinking through issues for twenty-first century citizens in an increasingly sensor-laden environment. This e-book includes four articles by global engagement academics and consultants and presents nine summaries of recent research that explore key issues including data-driven participation, citizen exclusion and resilient smart city planning.
Global intergovernmental organizations and agencies – and non-government organizations – are undeniably conscious of the call for increased public participation. Here is a list of 26 international citizen engagement frameworks.
Second in our series of Engagement Primers, 54 international participation models to better map public participation in practice and theory.
Public participation evaluation frameworks delineates 14 frameworks in the USA to better comprehend engagement methodologies.
Quality market research, audience identification and promotional activities are key to driving traffic to an online consultation space.
Online community engagement provides a range of opportunities to complement, supplement and otherwise enhance face-to-face community engagement processes.
Including everyone in our online engagement needs to recognize that online isn’t everyone’s preferred method. Download PDF here
Organisational buy-in at a senior level is crucial to creating a culture of engagement and the success of your public engagement strategy.
Setting expectations and coordinating across the organisation can work to avoid consultation fatigue.
Closing the loop on community engagement projects is often ignored as teams move on to the next exciting or urgent project.