These are the slides from a presentation I was asked to give a few years back to a gathering of the Chief Executive Officers of each of the Australian State based revenue agencies. The group, who were without exception older males, were not digital natives, not social media savvy, and most were quite possibly not particularly computer literate. I was asked to address the subject of the application of social media and social networking to tax collection. Is there a way that social media and networks can be used to improve the functions of the tax offices, whether through more efficient revenue collection, education, customer service or any of their other operations.
Photo credit: Newtown graffiti
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