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We’ve talked about Twitter on this blog a number of times in the past. Our thoughts have not always been received positively. I have keen memories of the live Twitter blasting I received at a Canberra Gov 2.0 conference where I dared to suggest that Twitter was not a community engagement tool. I have since tempered my disdain and have found it a useful research, networking and very occasionally a debating tool – the ABC’s #qanda hashtag around its weekly Q&A program is fun to follow and join in, as was the Australian Federal election discussion last year.
So I am not here to attack Twitter. It has proven itself to me over time.
BUT… it hasn’t for a lot of people. What follows is a collection of comments on The Drum story.
It is NOT an arbitrary selection. I have chosen to highlight those that are critical of Twitter as both a communications platform and social contributor. Why focus on the negative? Because I feel that the comments raise compelling and legitimate issues that should be at the very least considered when we are thinking about online engagement methodology.
There were. ofcourse, just as many Twitter defendents in the debate. One particularly defensive example:
Why do people hate twitter ?
When you boil it all down, and remove the disdainful and occasionally vitriolic language, the issues raised can be summarised as:
- Twitter content cannot easily be validated.
- Twitter comments are not thoughtful.
- Twitter is not really interactive and does not encourage real conversation.
- The volume of worthwhile content is overwhelmed by content with no real value.
I find it particularly interesting that these comments are made by people who are clearly comfortable communicating in the online environment and who are also clearly very articulate.
They seem to me to be important issues that deserve substantive thought. They may even be legitimate research questions.
And because they are deserving of deeper thinking, I’m not going to try to address them here with a flippant response in this short post. But I am interested in your thoughts.
Photo Credits: Paul