We recognize the incredible strain you, our clients, are dealing with as the world changes in response to COVID-19. Regardless if you are in local, state or federal government, a utility, part of a health organisation and managing patient engagement, or running a school district engaging parents and students, we are all grappling with a unified challenge and working to keep our communities informed and connected.
We want you to know that you have the support of our global team behind you. We’ve worked with some of you individually over the last few weeks, talking through the challenges in your community and the best approach to guide education and mitigate disinformation. Others have sought solutions to keep community events happening as we shift to an online-only format. Whatever challenge you are facing to keep your community connected, we’re here to help. We will continue to offer this level of service to our clients through the crisis. If you are struggling to align your engagement practice to the challenges your community is facing, contact your Engagement Manager for their advice. If you’re a new client and need help in launching a project within a short timeline, our team can do the heavy lifting. We’re here to provide ideas, strategic direction, and support. However we can help, please let us know.
Over the coming weeks, we will be launching a digital series to discuss how EngagementHQ can be used to bridge the gap for in-person events, communicate critical public health actions and bring your community together in a time of uncertainty. Our first webinar is scheduled this week: Supporting Social Distancing Measures with Online Engagement: A Digital-First Approach. We hope you’ll join your Bang the Table peers for this discussion. If you aren’t able to attend, register and we’ll send you the recording.
As for the security and reliability of the platform and our business, rest assured, we have taken all possible steps and are confident that service levels will be maintained throughout the crisis. Read our COVID-19 continuity plan.
The work you do makes a difference to your community. Inclusive digital engagement strategies can be effective at bringing people together not only in a time of crisis, but in their everyday lives. Let us know how we can help you to continue doing this important work during this crisis and we will do whatever we can to help.