Managing the 90-9-1 Principle for Online Community Engagement
This is the final version of slideshow for “Social Media in Government” presentation delivered in Edmonton, Canada on 27th January 2010. The presentation provides and overview of the 90-9-1 phenomena, demonstrates in application to online citizen engagement via Bang the Table’s data sets, presents three case studies, and provides recommendations for removing barriers to engaging communities online.
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Published Date: 11 January 2010 Last modified on August 31, 2018