Episode 15: Five components of a successful engagement framework

Dan Popping, Engagement Manager with Bang the Table, explores the importance of having an overarching Engagement Framework for your organisation alongside Jane Pole-Bell from the City of Mandurah in Western Australia.

But what is an Engagement Framework and how can it help gain momentum and support my organisation’s public participation efforts?
In this podcast, we dive into the five key components of an Engagement Framework:
1. Governance
2. Capability and Support
3. Process
4. A Central Portal
5. Continuous Improvement

“Our framework and strategy follow the IAP2 process, so we have leveraged the framework that already exists and the best practice already out there,” Jane Pole-Bell, Corporate Communications Manager, City of Mandurah.

Duration: 27mins

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