A key component of success in the online engagement space is choosing the correct feedback tools and writing effective prompts. In this hour, we’ll cover some of the benefits and drawbacks to the types of tools you can deploy online, including surveys, mapping, ideation, and forums, while discussing their best use applications. We’ll then examine how to write engaging prompts and questions to ensure your conversation stays productive and professional.
- Awareness of tools available for online engagement
- How to deploy tools effectively for your desired outcomes
- Methods to sharpen your communication to ensure actionable results