Launching In-app Chat Support

We are taking our EngagementHQ service to another level with the introduction of in-app chat support across our entire international client base.

Joe Kresling

Joe Kresling

2 years ago

Closing the loop makes you a winner!

The most important part of any good community engagement activity is demonstrating to your community that their views have been heard and showing them the details of the feedback you received. Closing the loop is essential to building trust and it also builds transparency in your decision making. Good closing the loop practices make your […]

Nathan Connors

Nathan Connors

2 years ago

Public Submissions with EHQ

Public submission processes are common engagement method used to capture detailed written feedback from stakeholders. These processes are often guided by legislative requirements or simply by internal policy from with an organisation. Capturing submissions is often done via survey, email or even post and there is usually mandatory information about the participant, which must be […]

Nathan Connors

Nathan Connors

2 years ago

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Using EHQ for Staff Consultation

Using EngagementHQ to conduct internal staff consultations is a great way to expand your engagement activities and can help to build a culture of engagement in your organisation. In this post, we look at how to setup a internal Staff Portal using EHQ, the types of content and consultations you might conduct via a staff […]

Nathan Connors

Nathan Connors

2 years ago

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Making the Case for Real Community Engagement

I’ve quite literally never heard anyone defend the ‘open mic’ as an engagement process and yet in 2017 it persists as the major form of engagement in many cities across the USA. We want to show core decision makers what can be achieved with more serious and sustained approaches to community engagement, but it’s not […]

Matthew Crozier

Matthew Crozier

2 years ago

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Using a single project to create a cohesive community visioning site

Future Ready Brampton is an engaging single project site with heaps of opportunity to get involved. Sometimes keeping things simple can be the most effective way to deliver complex projects. That’s exactly what the City of Brampton has done with Future Ready Brampton. By using a single project page to house all of their important conversations, […]

Nathan Connors

Nathan Connors

2 years ago

Public deliberation in waste management

Public deliberation in waste management should address technological and social contexts in decision-making, finds a recent review in the UK.

Sally Hussey

Sally Hussey

2 years ago

Resilient Together: Building a Resilience Strategy

Building Resilience Strategy – Resilience has many definitions. Urban resilience is about a city’s ability to bounce back from change whether the change is anticipated or when city officials and residents are surprised by it.

Amanda Nagl

Amanda Nagl

2 years ago

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