Creating and cultivating an online community panel is a cost effective way to continually engage your community. One of the biggest challenges when embarking on any online engagement project is getting your community to pay attention to your consultation and even better, actually engage with you in the space over the long term (particularly for […]
6 years ago
The Victorian Sentencing Council used scenario based questions to stimulate online discussion about complex legal questions to great effect. “There’s no such thing as a stupid question.” Hmmm? We’ve all heard that one before, and normally I would agree. But when it comes to engaging online, the art of asking a question can make or […]
6 years ago
David Bartlett, a recent premier of Tasmania, blogged earlier today on CIO magazine’s website about the vital role Local Governments are playing in innovation and growth within new industry sectors including eDemocracy. He relates a rise in the use of platforms like EngagementHQ to the impact government can have by being prepared to work with […]
6 years ago
The title of this blogpost is taken from a comment / story posted on a consultation site we are currently running for the Australian Government. Way back in 2010 I wrote a post titled “Is online community engagement real” in response to a feeling I sometime get that there is a sense within the community […]
6 years ago
The argument about quality versus quantity in online participation is a perennial one. What exactly defines quality? And how is one person’s participation measurably more valuable, and presumably of higher quality, than another? It’s a question that practitioners and academics, particularly those with an interest in the “deeper” deliberative dialogue have been pondering for well […]
6 years ago
The 90-90-1 rule has been applied to online engagement with commercial and not-for-profit sites for many years.
6 years ago
The art of online community engagement is just that. An artform. We are always banging on to our clients about making sure they select the right online tools for their desired outcomes. And that’s only half of it. Choosing the right tools is one thing, it’s HOW you use them that makes an impact…regardless of […]
6 years ago
Today, I was privileged to present to the Annual Conference of the Australian Disability Employment sector. I was asked to speak to the issue of “how social media can help the disability employment sector”. Australia’s disability employment services sector is going through a revolution.Some 500 plus people gathered together in Melbourne to talk about the […]
7 years ago
Closing the loop on community engagement projects is often ignored as teams move on to the next exciting or urgent project.
7 years ago
Setting expectations and coordinating across the organisation can work to avoid consultation fatigue.
7 years ago
Linking EngagementHQ with other social media tools Switch on the social media sharing in the deep configuration to make it easy for participants to share the consultation with their friends and followers. Add “follow us on” Facebook and Twitter buttons to the top of the widgets column with HTML links through to either/both sites. […]
7 years ago
Organisational buy-in at a senior level is crucial to creating a culture of engagement and the success of your public engagement strategy.
7 years ago
Including everyone in our online engagement needs to recognize that online isn’t everyone’s preferred method. Download PDF here
7 years ago
Online community engagement provides a range of opportunities to complement, supplement and otherwise enhance face-to-face community engagement processes.
7 years ago
Quality market research, audience identification and promotional activities are key to driving traffic to an online consultation space.
7 years ago
An article about Port Pirie Council’s use of social media prompted Bang the Table CEO, Matt Crozier, to question who’s listening on Facebook and Twitter?
7 years ago
Note: This post is a updated rewrite of an earlier tips sheet. There’s much more to a successful online consultation than having a pretty website. Yes, a site needs to look smart and deliver the goods design-wise, but with the main objective being to rally community participation, it’s crucial that you deliver a site based on […]
7 years ago
7 key strategies for promoting your online consultation to ensure that your digital engagement strategies are reaching your stakeholders.
7 years ago
Greek academics, Assistant Professor Yannis Charalabidis and Sotirios Koussouris, have teamed up to edit a new compilation of papers on e-participation and e-governance, Empowering Open and Collaborative Governance: Technologies and Methods for Online Citizen Engagement in Public Policy Making. Ann Macintosh, Professor of Digital Governance, at the University of Leeds notes in the fist of […]
7 years ago
Media Access Australia and the Australian Communications Consumer Action Network have published a review of the accessibility of the most popular social media for people with a disability. Importantly, in addition to providing a nice overview of the accessibility issues with Facebook, Linkedin, Twitter, YouTube, Skype and various blogging platforms Sociability: Social Media for People […]
7 years ago
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