Lesson 4 in our top ten lessons for online citizen engagement series. Really, there’s no need to be coy about engaging the community. We quite often see lots of effort put into creating a really engaging site and then no effort in letting people know it is there.
4 years ago
When the opportunity arose to speak with Joanne Cannon, Organisation Development Project Officer, at East Gippsland Shire Council about their new project site using EngagementHQ , we jumped at the chance!
4 years ago
4 years ago
Lesson 3 in our top ten lessons for online citizen engagement series. Most online engagement projects are made up of multiple phases, and typically, only a few of these will involve consulting or actively listening to the community. Unfortunately, the timing of community members becoming interested in a project and of the timing of consultative phases often don’t coincide.
4 years ago
Back in March, our previous City of Port Phillip staff pick on the Acland Street Upgrades took place at an earlier stage of the consultation process. Now, we take another look at the project and walk you through some of the best practice features.
4 years ago
It’s eight years to the day since Bang the Table was registered as a business with the Australian Taxation Office. What grew from nothing, is now an international business with entities registered in Australia, India, Canada, the UK and, most recently, the USA. We have employees in three countries, serve clients in five countries, and […]
4 years ago
Digital video is one of the leading ways to drive online engagement. The statistics don’t lie with website pages containing video attracting more traffic, users spending more time on pages with video content and people more likely to click on an email link containing a video. The percentage of internet users consuming video content online is […]
4 years ago
Lesson 2 in our ten top tips for best-practice online citizen engagement series. There are tangible benefits in broadening your audience and reaching out beyond the usual suspects, outside of those people that are passionately engaged and understanding what those in the middle without a defined position think.
4 years ago
Rockdale City Council in New South Wales, Australia has designed a beautiful and simple playground upgrade consultation site. This project features a single EngagmentHQ tool – a survey – to gather community feedback along with a number of customisable widgets, which provide site visitors with relevant and useful information.
4 years ago
Lesson 1 in our top ten lessons for online citizen engagement series. Using a platform like EngagementHQ to build a community around your online public engagement processes is important because it allows you to build and keep your audience rather than starting afresh each time. It also means the community become accustomed to what is expected.
4 years ago
Dr Crispin Butteriss looks at how insights from the ‘behavioural sciences’ are being used increasingly by governments around the world to help citizens make better choices.
4 years ago
While EngagementHQ’s tool suite includes a range of community ideation, feedback and discussion options, surveys are still the default go-to tool for online engagement. With this in mind, our development team are constantly looking for the best ways to enhance the utility of the EngagementHQ survey and form builder.
4 years ago
The Auckland Transport team has impressed us with very high engagement rates in their past projects, making this a perfect site to showcase some effective ways to design your EngagementHQ site. Read on to discover what tools have been used for this project and how they helped the Transport team achieve their project goals.
4 years ago
The team at EngagementHQ are very proud to welcome the following organisations to the table.
4 years ago
When clients are embarking on a new consultation where they want to encourage the community to discuss, debate and evolve ideas, and online discussion forums are the tool of choice. Generally, the role of the organisation is to provide a safe space for discussion and observe the community in action.
4 years ago
Before you can even start talking about the detail of your digital engagement strategy, you will need to address one core question with your senior management: Why should our organisation be even thinking about engaging the community online? It’s easy to get ahead of yourself when you are already a believer in the merits and […]
4 years ago
Melbourne’s Bayside City Council’s latest consultation has quickly become a great example of highly engaged participation. The Council was aware that this project – the redevelopment of a local park – would incite high public interest. To cater to the diversity of the expected audience, they utilised EngagementHQ’s visual capability to display accessible and easy to read plans, while keeping the site design simple and clear.
4 years ago
Around the world, governments large and small are exploring Participatory Budgeting. This is a process of democratic deliberation and decision-making, and a type of participatory democracy, in which ordinary people decide how to allocate part of a municipal or public budget. Participatory Budgeting allows citizens to identify, discuss, and prioritise public spending projects and gives them the […]
4 years ago
Not all community engagement software suppliers are born equal: A sad, but true, fact of life. There are lots of digital engagement options in the marketplace, but the truth is the vast majority of applications simply do not meet minimum standards for the public sector. It’s all to easy to get excited about a shiny […]
4 years ago
Our current focus is on making EngagementHQ more aesthetic, as well even more intuitive and easy-to-use both for visitors and administrators alike. Take a look at some of the things we’ve been working on.
4 years ago
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