Gladstone Regional Council Seeks Community Input For CBD Re-design

Gladstone Regional Council are undertaking a project to gain community input about the reshaping and reimagining of the area’s Central Business District. Using EHQ’s engagement tools in very innovative ways, this is a project worth looking at. Read on as we take a closer look…

Joe Kresling

Joe Kresling

4 years ago

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Our Best EHQ client sites for 2015!

This year we shared 20 of our best client sites that either excelled with great design, user functionality or excellent online engagement strategy. With 50-60 projects released each week, finding our favourites was no easy feat! With 2015 drawing to a close, we take a look back at some of these projects and look forward to sharing […]

Matthew Crozier

Matthew Crozier

4 years ago

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Lesson #6: Be honest and clear about what you want to achieve

Lesson 6 in our top ten tips for best-practice online citizen engagement series. Nobody likes to be misled and nothing leads to community cynicism more than engagement that pretends to consult, collaborate or empower when in reality the decision has already been made.

Matthew Crozier

Matthew Crozier

4 years ago

Lesson #5: Give The Public A Clear Timeline For Consultation

Lesson 5 in our top ten tips for best-practice online citizen engagement series. Citizen engagement can be a fraught activity with participants often left dissatisfied if they feel their contributions are not duly considered in the decision-making process. Though it can be difficult to provide feedback to participants in a face-to-face process, online engagement provides no such barriers and actually presents a fantastic opportunity to engage further with the community.

Matthew Crozier

Matthew Crozier

4 years ago

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Closing The Loop Of Online Engagement using EHQ

This well-designed project by the Department of Environment and Planning in the Australian Capital Territory (ACT) is a fantastic example of how to use EngagementHQ to close the loop on a community consultation.

Matthew Crozier

Matthew Crozier

4 years ago

Digital Audience Engagement For The Performing Arts Sector

The pressure on the arts and culture sector to justify its existence is unremitting. Digital audience engagement and community engagement are an avenue for performing arts centres to reach their communities beyond the confines of a bricks and mortar reality. I was recently invited to present at a Melbourne gathering of managers of performing arts centres […]

Dr Crispin Butteriss

Dr Crispin Butteriss

4 years ago

Lesson #4: Don’t Be Shy When Engaging The Community

Lesson 4 in our top ten lessons for online citizen engagement series. Really, there’s no need to be coy about engaging the community. We quite often see lots of effort put into creating a really engaging site and then no effort in letting people know it is there.

Matthew Crozier

Matthew Crozier

4 years ago

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Lesson #3: Think Beyond A 6-Week Campaign And Be There When People Need You

Lesson 3 in our top ten lessons for online citizen engagement series. Most online engagement projects are made up of multiple phases, and typically, only a few of these will involve consulting or actively listening to the community. Unfortunately, the timing of community members becoming interested in a project and of the timing of consultative phases often don’t coincide.

Matthew Crozier

Matthew Crozier

4 years ago

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Celebrating 8-Years Of Banging The Table!

It’s eight years to the day since Bang the Table was registered as a business with the Australian Taxation Office. What grew from nothing, is now an international business with entities registered in Australia, India, Canada, the UK and, most recently, the USA. We have employees in three countries, serve clients in five countries, and […]

Dr Crispin Butteriss

Dr Crispin Butteriss

4 years ago

6 Ways To Use Video For Online Community Engagement

Digital video is one of the leading ways to drive online engagement. The statistics don’t lie with website pages containing video attracting more traffic, users spending more time on pages with video content and people more likely to click on an email link containing a video. The percentage of internet users consuming video content online is […]

Dr Crispin Butteriss

Dr Crispin Butteriss

4 years ago

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Lesson #1: Use An Online Engagement Platform To Build Your Community

Lesson 1 in our top ten lessons for online citizen engagement series. Using a platform like EngagementHQ to build a community around your online public engagement processes is important because it allows you to build and keep your audience rather than starting afresh each time. It also means the community become accustomed to what is expected.

Matthew Crozier

Matthew Crozier

4 years ago

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Selection limits added to EngagementHQ’s check-box style survey questions

While EngagementHQ’s tool suite includes a range of community ideation, feedback and discussion options, surveys are still the default go-to tool for online engagement. With this in mind, our development team are constantly looking for the best ways to enhance the utility of the EngagementHQ survey and form builder.

Joe Kresling

Joe Kresling

4 years ago

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