Lesson #4: Don’t Be Shy When Engaging The Community

Lesson 4 in our top ten lessons for online citizen engagement series. Really, there’s no need to be coy about engaging the community. We quite often see lots of effort put into creating a really engaging site and then no effort in letting people know it is there.

Matthew Crozier

Matthew Crozier

4 years ago

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Lesson #3: Think Beyond A 6-Week Campaign And Be There When People Need You

Lesson 3 in our top ten lessons for online citizen engagement series. Most online engagement projects are made up of multiple phases, and typically, only a few of these will involve consulting or actively listening to the community. Unfortunately, the timing of community members becoming interested in a project and of the timing of consultative phases often don’t coincide.

Matthew Crozier

Matthew Crozier

4 years ago

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Celebrating 8-Years Of Banging The Table!

It’s eight years to the day since Bang the Table was registered as a business with the Australian Taxation Office. What grew from nothing, is now an international business with entities registered in Australia, India, Canada, the UK and, most recently, the USA. We have employees in three countries, serve clients in five countries, and […]

Dr Crispin Butteriss

Dr Crispin Butteriss

4 years ago

6 Ways To Use Video For Online Community Engagement

Digital video is one of the leading ways to drive online engagement. The statistics don’t lie with website pages containing video attracting more traffic, users spending more time on pages with video content and people more likely to click on an email link containing a video. The percentage of internet users consuming video content online is […]

Dr Crispin Butteriss

Dr Crispin Butteriss

4 years ago

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Lesson #1: Use An Online Engagement Platform To Build Your Community

Lesson 1 in our top ten lessons for online citizen engagement series. Using a platform like EngagementHQ to build a community around your online public engagement processes is important because it allows you to build and keep your audience rather than starting afresh each time. It also means the community become accustomed to what is expected.

Matthew Crozier

Matthew Crozier

4 years ago

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Selection limits added to EngagementHQ’s check-box style survey questions

While EngagementHQ’s tool suite includes a range of community ideation, feedback and discussion options, surveys are still the default go-to tool for online engagement. With this in mind, our development team are constantly looking for the best ways to enhance the utility of the EngagementHQ survey and form builder.

Joe Kresling

Joe Kresling

4 years ago

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Auckland Transport is achieving high engagement rates. Here’s why…

The Auckland Transport team has impressed us with very high engagement rates in their past projects, making this a perfect site to showcase some effective ways to design your EngagementHQ site. Read on to discover what tools have been used for this project and how they helped the Transport team achieve their project goals.

Joe Kresling

Joe Kresling

4 years ago

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Getting Your Hands Dirty In Deliberative Forums

When clients are embarking on a new consultation where they want to encourage the community to discuss, debate and evolve ideas, and online discussion forums are the tool of choice. Generally, the role of the organisation is to provide a safe space for discussion and observe the community in action.

Matthew Crozier

Matthew Crozier

4 years ago

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The Business Case For Digital Community Engagement

Before you can even start talking about the detail of your digital engagement strategy, you will need to address one core question with your senior management: Why should our organisation be even thinking about engaging the community online? It’s easy to get ahead of yourself when you are already a believer in the merits and […]

Matthew Crozier

Matthew Crozier

4 years ago

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Bayside City Council site is a great example of displaying accessible plans

Melbourne’s Bayside City Council’s latest consultation has quickly become a great example of highly engaged participation. The Council was aware that this project – the redevelopment of a local park – would incite high public interest. To cater to the diversity of the expected audience, they utilised EngagementHQ’s visual capability to display accessible and easy to read plans, while keeping the site design simple and clear.

Joe Kresling

Joe Kresling

4 years ago

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Is North America Finally Ready to Embrace Participatory Budgeting?

Around the world, governments large and small are exploring Participatory Budgeting. This is a process of democratic deliberation and decision-making, and a type of participatory democracy, in which ordinary people decide how to allocate part of a municipal or public budget. Participatory Budgeting allows citizens to identify, discuss, and prioritise public spending projects and gives them the […]

Bang the Table

Bang the Table

4 years ago

EngagementHQ New Features Roundup – September 2015

Our current focus is on making EngagementHQ more aesthetic, as well even more intuitive and easy-to-use both for visitors and administrators alike. Take a look at some of the things we’ve been working on.

Joe Kresling

Joe Kresling

4 years ago

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