Last year I put up a post at around this time titled, Here’s why you don’t consult over Christmas. Guess what? In twelve months, nothing’s changed. Here’s a graphic showing cumulative traffic to all of the sites we manage over the past three years. The starting point on the left hand side is July 1st, […]
5 years ago
[Updated June 19, 2015] I put out a call to the Twitterverse for Twitter hashtags relating to community engagement practice. For anyone who doesn’t know, hashtags on Twitter form aggregations of tweets on a particular subject. You can follow a hashtag and follow tweets relating to the subject. It’s a great way to filter that […]
6 years ago
Video has the potential to dramatically increase participant engagement and drive up online participation rates of your community. Investing in video means two things for certain. 1. Time. 2. Money. Deciding whether or not to invest in video for your online community engagement project then becomes about priorities, ROI and probably moving out of your […]
6 years ago
This was originally posted by the author on Medium here. The value of beautiful writing in engaging the community. A while back I posted on the role that love can play in engaging community around public policy. I concluded with a John Lennon quote… There are two basic motivating forces: fear and love. When we […]
6 years ago
All too often, the easiest way to get people to engage about public policy is to threaten to take something away from them. This post is about taking the opposite approach in order to achieve positive public engagement. A while back I was half of a panel, alongside Tom Uglow from Google Creative Labs’ Sydney […]
6 years ago
Closing the loop on online community engagement projects is often ignored as teams move on to the next exciting or urgent project. Worse still, projects are sometimes “disappeared”. The lack of a closed feedback loop to the community has a major impact on community-to-government relations, trust in the process, and trust in the future processes. […]
6 years ago
Yesterday I presented at the Connected Government Conference in Canberra on the broad topic of local government….
6 years ago
While compiling last week’s blog ’20 Tips for using Twitter as Part of your Community Engagement Process‘ I came across lots and lots of lists of Twitter tips. In fact barely a day goes by without me seeing a new one sail past me on my Twitter stream. Usually these contain consistently good advice, though […]
6 years ago
I realised the other day that we have never published a list of tips for using Twitter as a community engagement tool. To help put this right I called on some of the foremost minds of online community engagement, using Twitter of course. The list below comprises their ideas and recommendations, with a couple of […]
6 years ago
Early this year Bang the Table joined forces with the NewDemocracy Foundation and the NSW Public Accounts Committee (PAC) to support the creation of an online citizens jury portal as part of a unique experiment in participatory democracy. Last week saw the publication of the findings of the PAC report on “The Economics of Energy […]
6 years ago
Creating and cultivating an online community panel is a cost effective way to continually engage your community. One of the biggest challenges when embarking on any online engagement project is getting your community to pay attention to your consultation and even better, actually engage with you in the space over the long term (particularly for […]
6 years ago
The Victorian Sentencing Council used scenario based questions to stimulate online discussion about complex legal questions to great effect. “There’s no such thing as a stupid question.” Hmmm? We’ve all heard that one before, and normally I would agree. But when it comes to engaging online, the art of asking a question can make or […]
6 years ago
David Bartlett, a recent premier of Tasmania, blogged earlier today on CIO magazine’s website about the vital role Local Governments are playing in innovation and growth within new industry sectors including eDemocracy. He relates a rise in the use of platforms like EngagementHQ to the impact government can have by being prepared to work with […]
7 years ago
The title of this blogpost is taken from a comment / story posted on a consultation site we are currently running for the Australian Government. Way back in 2010 I wrote a post titled “Is online community engagement real” in response to a feeling I sometime get that there is a sense within the community […]
7 years ago
The argument about quality versus quantity in online participation is a perennial one. What exactly defines quality? And how is one person’s participation measurably more valuable, and presumably of higher quality, than another? It’s a question that practitioners and academics, particularly those with an interest in the “deeper” deliberative dialogue have been pondering for well […]
7 years ago
The 90-90-1 rule has been applied to online engagement with commercial and not-for-profit sites for many years.
7 years ago
The art of online community engagement is just that. An artform. We are always banging on to our clients about making sure they select the right online tools for their desired outcomes. And that’s only half of it. Choosing the right tools is one thing, it’s HOW you use them that makes an impact…regardless of […]
7 years ago
Today, I was privileged to present to the Annual Conference of the Australian Disability Employment sector. I was asked to speak to the issue of “how social media can help the disability employment sector”. Australia’s disability employment services sector is going through a revolution.Some 500 plus people gathered together in Melbourne to talk about the […]
7 years ago
Closing the loop on community engagement projects is often ignored as teams move on to the next exciting or urgent project.
7 years ago
Setting expectations and coordinating across the organisation can work to avoid consultation fatigue.
7 years ago
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