Don’t consult over Christmas; It’s rude.

Last year I put up a post at around this time titled, Here’s why you don’t consult over Christmas. Guess what? In twelve months, nothing’s changed. Here’s a graphic showing cumulative traffic to all of the sites we manage over the past three years. The starting point on the left hand side is July 1st, […]

Dr Crispin Butteriss

Dr Crispin Butteriss

6 years ago

Top 15 Community Engagement Hashtags on Twitter

[Updated June 19, 2015] I put out a call to the Twitterverse for Twitter hashtags relating to community engagement practice. For anyone who doesn’t know, hashtags on Twitter form aggregations of tweets on a particular subject. You can follow a hashtag and follow tweets relating to the subject. It’s a great way to filter that […]

Matthew Crozier

Matthew Crozier

6 years ago

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How Video Helps To Drive Up Online Participation Rates?

Video has the potential to dramatically increase participant engagement and drive up online participation rates of your community. Investing in video means two things for certain. 1. Time. 2. Money. Deciding whether or not to invest in video for your online community engagement project then becomes about priorities, ROI and probably moving out of your […]

Dr Crispin Butteriss

Dr Crispin Butteriss

6 years ago

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More On The Role Of Love In Community Engagement

This was originally posted by the author on Medium here. The value of beautiful writing in engaging the community. A while back I posted on the role that love can play in engaging community around public policy. I concluded with a John Lennon quote… There are two basic motivating forces: fear and love. When we […]

Dr Crispin Butteriss

Dr Crispin Butteriss

6 years ago

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Motivating positive public engagement through love (rather than fear)

All too often, the easiest way to get people to engage about public policy is to threaten to take something away from them. This post is about taking the opposite approach in order to achieve positive public engagement. A while back I was half of a panel, alongside Tom Uglow from Google Creative Labs’ Sydney […]

Dr Crispin Butteriss

Dr Crispin Butteriss

6 years ago

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Closing the loop: The power of thank you

Closing the loop on online community engagement projects is often ignored as teams move on to the next exciting or urgent project. Worse still, projects are sometimes “disappeared”. The lack of a closed feedback loop to the community has a major impact on community-to-government relations, trust in the process, and trust in the future processes. […]

Tracey Gobey

Tracey Gobey

6 years ago

10 Favourite Lists of Twitter Tips for Community Engagement

While compiling last week’s blog ’20 Tips for using Twitter as Part of your Community Engagement Process‘ I came across lots and lots of  lists of Twitter tips.  In fact barely a day goes by without me seeing a new one sail past me on my Twitter stream.  Usually these contain consistently good advice, though […]

Matthew Crozier

Matthew Crozier

6 years ago

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20 Tips for using Twitter as a Community Engagement Tool

I realised the other day that we have never published a list of tips for using Twitter as a community engagement tool. To help put this right I called on some of the foremost minds of online community engagement, using Twitter of course. The list below comprises their ideas and recommendations, with a couple of […]

Matthew Crozier

Matthew Crozier

6 years ago

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Online Citizens Jury: Energy Generation in NSW

Early this year Bang the Table joined forces with the NewDemocracy Foundation and the NSW Public Accounts Committee (PAC) to support the creation of an online citizens jury portal as part of a unique experiment in participatory democracy. Last week saw the publication of the findings of the PAC report on “The Economics of Energy […]

7 years ago

Creating and cultivating an online community panel

Creating and cultivating an online community panel is a cost effective way to continually engage your community. One of the biggest challenges when embarking on any online engagement project is getting your community to pay attention to your consultation and even better, actually engage with you in the space over the long term (particularly for […]

7 years ago

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Using scenario based questions to stimulate online discussion

The Victorian Sentencing Council used scenario based questions to stimulate online discussion about complex legal questions to great effect. “There’s no such thing as a stupid question.” Hmmm? We’ve all heard that one before, and normally I would agree. But when it comes to engaging online, the art of asking a question can make or […]

7 years ago

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eDemocracy: Local government leading the charge

David Bartlett, a recent premier of Tasmania, blogged earlier today on CIO magazine’s website about the vital role Local Governments are playing in innovation and growth within new industry sectors including eDemocracy. He relates a rise in the use of platforms like EngagementHQ to the impact government can have by being prepared to work with […]

Karthik Reddy

Karthik Reddy

7 years ago

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“I Wish My Son Had Cancer….”

The title of this blogpost is taken from a comment / story posted on a consultation site we are currently running for the Australian Government. Way back in 2010 I wrote a post titled “Is online community engagement real” in response to a feeling I sometime get that there is a sense within the community […]

7 years ago

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Quality versus quantity in online participation

The argument about quality versus quantity in online participation is a perennial one. What exactly defines quality? And how is one person’s participation measurably more valuable, and presumably of higher quality, than another? It’s a question that practitioners and academics, particularly those with an interest in the “deeper” deliberative dialogue have been pondering for well […]

Dr Crispin Butteriss

Dr Crispin Butteriss

7 years ago

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How social media can help the disability employment sector

Today, I was privileged to present to the Annual Conference of the Australian Disability Employment sector.  I was asked to speak to the issue of “how social media can help the disability employment sector”. Australia’s disability employment services sector is going through a revolution.Some 500 plus people gathered together in Melbourne to talk about the […]

7 years ago

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