11 Ideas for making online public engagement accessible
This article present eleven suggestions for how to make your digital public engagement strategy more accessible to the broadest possible public.
11 years ago
Advantages and Disadvantages of Online Communication
Bang the Table breaks down the eight advantages and disadvantages of online communication and internet communication for community engagement.
11 years ago
Hijacking online public policy debates: Is it really a problem?
Is Hijacking online public policy debates really a problem? Yes, there is a small risk that someone might take it into their head to try to hijack your online public policy dialogue. But is it significant enough to draw a line through “online engagement” as part of your engagement strategy? Resoundingly, no. Are online engagement […]
Matthew Crozier
11 years ago
How do I manage the risk of online hijacking?
I’ve written on this blog before about the fear of many institutions that they might be hijacked online by either an individual or a group using multiple logins to dominate a consultation process.
Matthew Crozier
11 years ago
The 10 golden rules of online participation and engagement
I thought (given that this is a quiet moment) that I would attempt to set out 10 golden rules of online participation.
Matthew Crozier
12 years ago
IAP2 core values and Online community engagement: A meeting of technology and ethics
The International Association for Public Participation (IAP2) has developed the “IAP2 Core Values for Public Participation” to guide practitioners.
12 years ago
Top 6 Steps to Manage Angry Stakeholders Online
Managing agitated stakeholders online requires careful discipline by forum administrators and moderators. Over the past 8 months we have learned (sometimes the hard way) what constitutes best practice in terms of project team participation in online consultations. I thought it might be worth running through our current view of best practice. I will revisit this […]
Matthew Crozier
12 years ago
Bang the Table responds to Crikey
Alex and Crikey readers, Well they say that all publicity is good publicity but it sure doesn’t feel like it tonight. The author has raised some really important issues in his article that deserve to be addressed in a public forum like this. First up, we were remiss not putting our names and backgrounds on […]
Matthew Crozier
12 years ago
How to handle online questions, queries, concerns and criticisms from your community
In this article, We look at how to handle online responses such as questions, queries, concerns and criticisms from your community.
Matthew Crozier
12 years ago
How engaging your stakeholder community online reduces the risk of bullying and intimidation
A consultation we have been running on Bang the Table for Newcastle Council relating to their Management Plan has raised the question of bullying and intimidation in an online forum.
Matthew Crozier
12 years ago
Can online community engagement contribute to better public policy?
One of the more critical questions our clients ask before deciding to engage online is whether it can contribute to creating better public policy.
Dr Crispin Butteriss
12 years ago
Why you should allow unmitigated access to social media in the workplace
We all read stories in the media about people surfing porn at work or harassing colleagues on the web but most of us (I used to think all of us) understand that this minority of idiots should not stand in the way of the huge efficiency benefits that the Internet offers in the workplace. Personally […]
Matthew Crozier
12 years ago
“Online” is the future of community consultation
Community consultation should be a critical part of any organisation’s decision making process but for so many organisations in both government and private sector this has become nothing more than a chore, a box to tick. Hold a public meeting, publish a brochure and spin for all you’re worth to convince the public that they […]
Matthew Crozier
12 years ago
What makes a successful online stakeholder consultation?
When the site first went live I judged everything by numbers. Unique visitor numbers, page views, votes and above all else comments. I would login regularly and worry when consultations did not have large numbers of comments and an active discussion emerging. As time has gone on I have become less sure of this indicator […]
Tracey Gobey
12 years ago
Managing the risk from unrepresentative critics through online stakeholder engagement
Last month I had one of those experiences that make you realise how little some people in positions of power understand the importance of community involvement in public life. I’m not going to name any names here, that wouldn’t be fair but the principle deserves some discussion. We had agreed to run a consultation for […]
Matthew Crozier
12 years ago
Controversy drives higher online participation rates
When we first ventured into the world of the internet we somewhat naively assumed that punters would love our site and flock to it in their thousands. After all, there must be a huge demand to speak on the web in a place where your views are actually going to be heard by decision-makers. online participation […]
Matthew Crozier
12 years ago
Let's activate your community. REQUEST A DEMO
