Community Engagement Blog

‘Engagement plus digital’: are new digital tools failing citizen engagement?

New digital tools may fail to achieve the effectiveness and aims of citizen engagement, finds Canadian study.

Open doors to your community with time-based filters

EngagementHQ’s Participant Relationship Management (PRM) tool allows you to use time-based filters to keep your community database current and active. These filters help you keep the door open to your community by actively engaging with new participants and those who’s interest has slipped. In this post, we look at two simple ways you can use […]

Why building a community database matters

Find out why building an online community database matters for you online engagement activities.

EHQ gets ISO accreditation for information security management

The Downtown Austin Alliance: Preserving the Past and Shaping the Future

The Downtown Austin Alliance is made up of downtown property owners, individuals and businesses devoted to preserving and enhancing the value and vitality of the area.  

Deliberation and disability rights – is consensus a fact of democratic life?

Communities tap into diversity to enrich their deliberative potential and provide fair representation, suggests Jessica M. F. Hughes.

Using email notifications tool to drive engagement

Use custom tool email notifications to generate trust with your community, provide a record of responses and drive traffic to related projects.

5 Best Ways To Improve Your Website

Use these 5 tips and tricks to help you improve your EHQ site!

Two community engagement project reports you must see!

Check out 2 best practice community engagement project reports to help you with ideas for structuring your very own.

#Topekatweetalongs – A Case Study Using Social Media to Increase Community Interest in City Government

At Bang the Table we are always interested in finding best practice ways to engage the community.

How the City of Casey Involved Its City Council in Engagement

The City of Casey has been a client of Bang the Table for 8 years, and their strategy has evolved exponentially during that time. Dinuki and Laura from the City of Casey discuss how they embedded their community engagement strategy across the council.

Empathy key to deliberative dialogue with deeply divided groups

Dialogue can be difficult in groups where conflict runs deep. Particularly, when some participants have far greater power than others.

Complimentary SSL Certificates are now provided with EngagementHQ

The safety and security of your EHQ and its data is something we take very seriously and we continue to evolve and improve the safeguards we have in place to ensure they remain best practice.

New Zealand suburbs list added to EngagementHQ registration form and survey questions

It is with great pleasure that we can now announce that all New Zealand EngagementHQ sites now have access to a drop-down style question with a complete list of New Zealand suburbs.

Organisational learning connects public participation in science policy

Helen Pallet reviews organisational learning around UK’s Sciencewise program, a public participation body appointed to promote dialogue in science policy.

We’ve constrained the EngagementHQ ‘forgotten password’ email template to protect you from yourself

After much debate and research, we’ve made the call to remove the ability to customise the forgotten password email and embed a best practice email instead.

Using interactive mapping in your next consultation

At Bang the Table, we are lucky enough to see all of the great projects and consultation activities that are put together by our clients around the world. Recently, we have been seeing some absolutely fantastic projects using our Places tool for geo-spatial and location based consultations. In this post, we want to share with […]

Best practice for archiving completed projects

Ever wondered what to do when you consultation is over? Well you’re not on your own. One of the most common questions we get asked about online engagement is what to do with consultations once they have concluded. Because this is such an important question to answer for good community engagement practice, we thought we’d […]

Do I need a representative sample for my consultation?

If you’ve ever had a member of your community challenge the validity of your engagement results, you will have first-hand experience in understanding the importance of being able to support your findings with a solid engagement methodology. This often includes being able to pinpoint and explain how your findings are representative of your community. Understanding […]

The Business Case for Online Public Engagement

This e-book explores the opportunities presented with online community engagement. This business case looks first at community engagement best practices and then explores the argument for using online tools alongside face-to-face engagement to build effective community relationships.