Better Practice - Notes, Case Studies, Advice

How to manage panic engagement?

Learn about some simple tips for managing last minute panic engagement to ensure you still get the engagement outcomes you require.

Katie Toohey

1 month ago

Understanding Digital-First Community Engagement

Find out about some of the key challenges facing practitioners as the world transitions to digital-first community engagement and learn strategies to help you find your way through the maze.

Nathan Connors

1 month ago

Tags: community engagement

4 myths about data security in online community engagement

Urban myths exist in every aspect of our lives, even our professional one. Every industry has popular myths and I’ve heard my share of data privacy and data security myths in the online community engagement space – from using a simple website to a one-time installation of security software as ways to address security and […]

Karthik Reddy

2 months ago

Tags: community engagement, Online Engagement

Four key issues to consider for effective online dialogue

Facilitating effective online dialogue is a refined skill that requires careful consideration of process, issue framing, participant behaviour and a deep understanding of dialogue principles. In this article we look at 4 key issues to consider before hosting an online dialogue. 4 key issues to consider for online dialogue 1. Framing and Contextualising This first […]

Nathan Connors

3 months ago

How Single Sign-On can enhance your online engagement activities

Use single sign-on to help you drive participation to your online engagement portal and grow your database while creating a more streamlined service offer for your community.

Nathan Connors

3 months ago

Tags: Online Engagement

Online ideation activates community engagement

Ideation taps into community creativity to identify problems, locate solutions and build relationships to enrich conversations. In their recent webinar, Nathan Connors and Johannes Kresling reveal how ideation can transform engagement. They illustrate how ideation can nurture valuable community relationships for ongoing and future projects, keep people invested in engagement, bring clarity to challenges, and […]

Sally Hussey

Yamini Zerfas

3 months ago

Tags: community engagement

4 simple steps to do qualitative analysis

Follow four simple steps for qualitative analysis to help you organise, code, explore and report on your consultation data.

Nathan Connors

4 months ago

Tags: qualitative analysis

Qualitative analysis digs deep into community engagement

Effective qualitative analysis answers key questions in ways that go beyond looking at the What to understand the Why.

Sally Hussey

4 months ago

Tags: community engagement, qualitative analysis

How your public library can help with online engagement

If you’re looking to access more members of your community and drive involvement in your consultations, then look no further than your city library service.