The following excerpt is from the article, “Engaging citizens in budget process strengthens democracy,” by Bang the Table’s CEO Matthew Crozier, which first appeared in The Mandarine. How often do we hear about declining trust in public institutions? According to a recent Edelman report, more than half the Australian population doesn’t trust the institution of […]
4 years ago
Restructure and change in government departments is inevitable. Rather than railing against the disruption, bureaucrats must plan community interactions around them. [Note: The full text of this post was originally published and can be read on The Mandarin as Staying engaged when your agency is restructured (again).] I hear a common refrain from exhausted public […]
5 years ago
Writing project headlines to engage your community online is both an art and a science. There are some things that you simply must and must not do. Once you have these rules down pat, like any creative endeavour, you can play around with things a little to drive up participation rates. The project headline is […]
5 years ago
In an earlier post I shared the ten most influential community engagement Twitter accounts. ‘Influence’ was determined by a range of quantitative measures, such the number of followers, the domain authority of their website, the number of times their content is re-tweeted and more along the same lines. For this list I’m taking a different […]
5 years ago
Condescending community engagement is rife in the public, private and third sectors. Before you launch into your next project, ask yourself “is the question we’re putting to the community just a little condescending?” Unfortunately, all too often, the answer is yes. Why? Many years ago I hired a consultant on the recommendation of my boss. […]
5 years ago
Recent books on public participation, public engagement, community engagement or civic engagement include issues that span the breadth of issues of concern for public participation practitioners: from legal, organisational culture to bringing joy back into citizen engagement, thoughtful living and thoughtful engagement, and DIY citizenship. Here are our top 5 picks: Public Participation Books 2015 Blocking Public Participation: The use […]
5 years ago
So, there are lots and lots of people tweeting about #communityengagement, #civicengagement, #publicengagement and the like. But who are the most influential community engagement tweeters? To save you some time, I’ve done a search of the various search terms that relate to “community engagement” (including civic engagement, public engagement, citizen engagement, public involvement…). This community […]
5 years ago
Your community panel’s growth can be turbocharged using a variety of strategies. One sure fire method is to embrace a little controversy and engage the community about highly emotional issues. The single most often asked question I hear in relation to online community engagement is, “how do we get more people to get involved in the […]
5 years ago
Peer Academy is experimenting with a new model of peer-to-peer learning. The goal is to bring together innovators and collaborators across Corporate, Government and Not For Profits who are passionate about accelerating change in their organisations. Yesterday I enjoyed the company of a group of multi-talented individuals at the very first “how to host” session […]
5 years ago
The presentation about using social media for community engagement was first delivered as part of the RightClick event in Perth back in September 2010. The presentation was subtitled, “50 online tools and methodologies for community engagement,” and was divided into seven sections dealing with social media methods for: Information sharing Feedback Consultation Involvement Collaboration Empowerment […]
5 years ago
Before committing to a new engagement strategy, it is normal to consider risks and risk management. It is quite natural, therefore, to ask is online community engagement prone to hijacking? Many organisations new to engaging their community online harbour understandable fears the process will be ‘hijacked’ or stacked by vocal minority groups. Actually, this is […]
5 years ago
This article is a slide-deck for a presentation about mobile public engagement with smartphones delivered to the Australasian chapter of the IAP2 in November 2011.
5 years ago
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