If you want you online forum to attract a lot of traffic and a lot of comments… MAKE IT CONCRETE. Our four largest consultations have been, in order: (1) a proposal to remove a heavy rail line; (2) a plan to allow multi-storey development within a residential suburb; (3) a plan to change bus routes and frequencies; and (4) a proposal to redevelop a heritage lighthouse.
12 years ago
Video is one of the most powerful tools available to community engagement practitioners. This article provides a list of examples of how it is being used in different parts of the world by different organisations.
12 years ago
Last August whilst at the Glasgow IAP2 congress I posted 10 Golden Rules of Community Engagement to this blog. I remember at the time I was nursing the mother of all hangovers after some wonderful Glaswegian hospitality. The post got some attention and was reproduced some months later in Government Magazine. I thought it would […]
12 years ago
I thought I would spend some self indulgent time reflecting on why online engagement is important and why (a year ago now) I was so keen to get out of a successful consultancy and to start Bang the Table. Obviously this was a partnership decision, Crispin and I were partners in our consulting business before […]
12 years ago
How to engage young people? – 10 best strategies for effectively engaging young people online developed in collaboration with young people.
12 years ago
[Updated October 20, 2015] Video is THE single most powerful way to communicate complex information to the public. The advent of YouTube and other video sharing sites along with inexpensive digital video cameras have been game changers in video production and sharing. Videos with production standards that meet the needs of the majority of the […]
12 years ago
I’ve just finished reading a really useful article by Craig Thomler on his blog eGovAU entitled Digital etiquette – are government agencies adequately prepared to engage appropriately online? I won’t reproduce it here but it is the basis of what I want to share and I recommend a visit to eGovAU to read it […]
12 years ago
Here are eleven pretty good reasons why government organisations should be embracing online citizen participation. Internet Saturation In 1998, only 18% of Australians had the “net” on at home. Today, 88% to 94% of people have internet access in Australia, New Zealand, Canada, the UK and the USA. No traditional engagement technique can offer this […]
12 years ago
Something that is often neglected when Government organisations consult the community is completion of the process by letting the community know about the results and what will happen next. Too often the participation process finishes to be replaced by silence, often for many months, before a decision emerges. It was refreshing to see how Broken […]
12 years ago
Despite the uptake of many traditional marketing research techniques by government agencies, there are many fundamental and crucial differences between community engagement and market research methodologies. I’ve been hinting in a number of recent posts at the dangers of passing off market research as community engagement. I see this trend as something that is very worrying. […]
12 years ago
Back in 2009 the philosophy journal, Episteme, published an issue focussing on Wikipedia as a form of mass collaboration. The volume is no longer available online. However, Wikipedia published an extensive review of the four articles that dealt with Wikipedia, including one by Larry Sanger, founder of Wikipedia, entitled “The Fate of Expertise after WIKIPEDIA.” The […]
12 years ago
We’ve were having a debate amongst ourselves a few weeks ago about anonymity in online community forums.
12 years ago
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