Something that is often neglected when Government organisations consult the community is completion of the process by letting the community know about the results and what will happen next. Too often the participation process finishes to be replaced by silence, often for many months, before a decision emerges. It was refreshing to see how Broken […]
12 years ago
Despite the uptake of many traditional marketing research techniques by government agencies, there are many fundamental and crucial differences between community engagement and market research methodologies. I’ve been hinting in a number of recent posts at the dangers of passing off market research as community engagement. I see this trend as something that is very worrying. […]
12 years ago
Back in 2009 the philosophy journal, Episteme, published an issue focussing on Wikipedia as a form of mass collaboration. The volume is no longer available online. However, Wikipedia published an extensive review of the four articles that dealt with Wikipedia, including one by Larry Sanger, founder of Wikipedia, entitled “The Fate of Expertise after WIKIPEDIA.” The […]
12 years ago
We’ve were having a debate amongst ourselves a few weeks ago about anonymity in online community forums.
12 years ago
If you want the community to participate you need to provide easy to access means of engagement that encourage maximum participation and allow people to talk about the aspects they want to discuss not to wade through a 30 minute survey hoping their issue might come up at some stage.
12 years ago
For those of you who don’t follow the excellent blog by ‘The Marketer‘ here is an article published in November about the Bang the Table Newcastle Rail consultation. It’s an interesting perspective. November 02, 2008 Newcastle social media site ‘Bang the Table’ bangs political heads In a small way, Newcastle’s social media scene is a […]
12 years ago
I saw this today on the ABC Australia news site. It made me laugh – I’m not sure what the lessons might be here other than that these things have a way of getting found out! We block multiple logins on Bang the Table but I do find myself feeling some sympathy (but not much) […]
12 years ago
Red faces in Newcastle! Newcastle City Council recently went online to host selective consultations with their community. Their new online engagement site, which they choose to build themselves rather than using a specialist provider, asked users a series of personal questions (presumably to allow sampling) before allowing access to an area where feedback on issues […]
12 years ago
This article present eleven suggestions for how to make your digital public engagement strategy more accessible to the broadest possible public.
12 years ago
Bang the Table breaks down the eight advantages and disadvantages of online communication and internet communication for community engagement.
12 years ago
Is Hijacking online public policy debates really a problem? Yes, there is a small risk that someone might take it into their head to try to hijack your online public policy dialogue. But is it significant enough to draw a line through “online engagement” as part of your engagement strategy? Resoundingly, no. Are online engagement […]
12 years ago
I’ve written on this blog before about the fear of many institutions that they might be hijacked online by either an individual or a group using multiple logins to dominate a consultation process.
12 years ago
Let's activate your community. REQUEST A DEMO
