Motivating positive public engagement through love (rather than fear)

All too often, the easiest way to get people to engage about public policy is to threaten to take something away from them. This post is about taking the opposite approach in order to achieve positive public engagement. A while back I was half of a panel, alongside Tom Uglow from Google Creative Labs’ Sydney […]

Dr Crispin Butteriss

Dr Crispin Butteriss

7 years ago

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Closing the loop: The power of thank you

Closing the loop on online community engagement projects is often ignored as teams move on to the next exciting or urgent project. Worse still, projects are sometimes “disappeared”. The lack of a closed feedback loop to the community has a major impact on community-to-government relations, trust in the process, and trust in the future processes. […]

Tracey Gobey

Tracey Gobey

7 years ago

10 Favourite Lists of Twitter Tips for Community Engagement

While compiling last week’s blog ’20 Tips for using Twitter as Part of your Community Engagement Process‘ I came across lots and lots of  lists of Twitter tips.  In fact barely a day goes by without me seeing a new one sail past me on my Twitter stream.  Usually these contain consistently good advice, though […]

Matthew Crozier

Matthew Crozier

7 years ago

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20 Tips for using Twitter as a Community Engagement Tool

I realised the other day that we have never published a list of tips for using Twitter as a community engagement tool. To help put this right I called on some of the foremost minds of online community engagement, using Twitter of course. The list below comprises their ideas and recommendations, with a couple of […]

Matthew Crozier

Matthew Crozier

7 years ago

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eDemocracy: Local government leading the charge

David Bartlett, a recent premier of Tasmania, blogged earlier today on CIO magazine’s website about the vital role Local Governments are playing in innovation and growth within new industry sectors including eDemocracy. He relates a rise in the use of platforms like EngagementHQ to the impact government can have by being prepared to work with […]

Karthik Reddy

Karthik Reddy

8 years ago

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Quality versus quantity in online participation

The argument about quality versus quantity in online participation is a perennial one. What exactly defines quality? And how is one person’s participation measurably more valuable, and presumably of higher quality, than another? It’s a question that practitioners and academics, particularly those with an interest in the “deeper” deliberative dialogue have been pondering for well […]

Dr Crispin Butteriss

Dr Crispin Butteriss

8 years ago

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How social media can help the disability employment sector

Today, I was privileged to present to the Annual Conference of the Australian Disability Employment sector.  I was asked to speak to the issue of “how social media can help the disability employment sector”. Australia’s disability employment services sector is going through a revolution.Some 500 plus people gathered together in Melbourne to talk about the […]

8 years ago

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Integrating social media with online engagement

  Linking EngagementHQ with other social media tools Switch on the social media sharing in the deep configuration to make it easy for participants to share the consultation with their friends and followers. Add “follow us on” Facebook and Twitter buttons to the top of the widgets column with HTML links through to either/both sites. […]

8 years ago

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