Informing Communities: Sustaining Democracy in the Digital Age

“Informing Communities” Sustaining Democracies in the Digital Age” has been published out of the US by The Knight Commission on the Information Needs of Communities in a Democracy. The Commission was assembled in 2008 to recommend policy reforms and other public initiatives to help American communities better meet their information needs. While a great deal […]

10 years ago

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Is participatory democracy a lottery? A few thoughts on stratified random sampling

Participatory democracy has been the philosophical driver of community engagement practice since the 1960s. But where does random sampling fit in? This post is a long time coming. Ever since we got into the business of providing open access online forums for community engagement, I have been confronted with the comment that the results are […]

Dr Crispin Butteriss

Dr Crispin Butteriss

11 years ago

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Drive more traffic to your online forums – make the issues concrete

If you want you online forum to attract a lot of traffic and a lot of comments… MAKE IT CONCRETE. Our four largest consultations have been, in order: (1) a proposal to remove a heavy rail line; (2) a plan to allow multi-storey development within a residential suburb; (3) a plan to change bus routes and frequencies; and (4) a proposal to redevelop a heritage lighthouse.

Dr Crispin Butteriss

Dr Crispin Butteriss

11 years ago

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Revisiting the 10 Golden Rules of Online Engagement

Last August whilst at the Glasgow IAP2 congress I posted 10 Golden Rules of Community Engagement to this blog. I remember at the time I was nursing the mother of all hangovers after some wonderful Glaswegian hospitality. The post got some attention and was reproduced some months later in Government Magazine. I thought it would […]

Matthew Crozier

Matthew Crozier

11 years ago

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Opportunity and Need

I thought I would spend some self indulgent time reflecting on why online engagement is important and why (a year ago now) I was so keen to get out of a successful consultancy and to start Bang the Table. Obviously this was a partnership decision, Crispin and I were partners in our consulting business before […]

Matthew Crozier

Matthew Crozier

11 years ago

Using Video To Enhance Your Online Engagement Strategy

[Updated October 20, 2015] Video is THE single most powerful way to communicate complex information to the public. The advent of YouTube and other video sharing sites along with inexpensive digital video cameras have been game changers in video production and sharing. Videos with production standards that meet the needs of the majority of the […]

Dr Crispin Butteriss

Dr Crispin Butteriss

11 years ago

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Netiquette – How To Mind Your Manners Online

  I’ve just finished reading a really useful article by Craig Thomler on his blog eGovAU entitled Digital etiquette – are government agencies adequately prepared to engage appropriately online? I won’t reproduce it here but it is the basis of what I want to share and I recommend a visit to eGovAU to read it […]

Matthew Crozier

Matthew Crozier

11 years ago

Online Citizen Participation: Why Governments Need To Embrace It

Here are eleven pretty good reasons why government organisations should be embracing online citizen participation. Internet Saturation In 1998, only 18% of Australians had the “net” on at home. Today, 88% to 94% of people have internet access in Australia, New Zealand, Canada, the UK and the USA. No traditional engagement technique can offer this […]

Dr Crispin Butteriss

Dr Crispin Butteriss

11 years ago

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