Top 10 community engagement influencers on Twitter

Top 10 community engagement influencers on Twitter

So, there are lots and lots of people tweeting about #communityengagement, #civicengagement, #publicengagement and the like. But who are the most influential community engagement tweeters? To save you some time, I’ve done a search of the various search terms that relate to “community engagement” (including civic engagement, public engagement, citizen engagement, public involvement…). This community […]

Dr Crispin Butteriss

Dr Crispin Butteriss

4 years ago

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Community Engagement vs Civic Engagement vs Public Involvement

Community Engagement versus Civic Engagement versus Public Involvement

The language of “community engagement” is tricky, and can be a minefield for the uninitiated. In Australia, “community engagement” has come to dominate the lexicon. In other parts of the world other phrases hold sway. A couple of weeks back, during an interview with a community engagement practitioner, I asked what “engagement” meant to him, […]

Dr Crispin Butteriss

Dr Crispin Butteriss

4 years ago

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peer academy adults learning change

Peer Academy: Adults learning from each other to drive organisational & societal change

Peer Academy is experimenting with a new model of peer-to-peer learning. The goal is to bring together innovators and collaborators across Corporate, Government and Not For Profits who are passionate about accelerating change in their organisations. Yesterday I enjoyed the company of a group of multi-talented individuals at the very first “how to host” session […]

Dr Crispin Butteriss

Dr Crispin Butteriss

4 years ago

Melbourne Facilitation One Day Wonder

Cerebral, emotional, spiritual: reporting back from the Melbourne Facilitation One Day Wonder

On Wednesday I was fortunate enough to spend the day with one hundred (mostly community) facilitators of all ages and backgrounds, at the 2014 Facilitation One Day Wonder, or FODW (pronounced Fodwa), at Melbourne’s Abbotsford Convent. I expected to be challenged intellectually, I suspected things might get a little emotional, I wasn’t prepared to be […]

Dr Crispin Butteriss

Dr Crispin Butteriss

4 years ago

online community engagement prone to hijacking

Is Online Community Engagement Prone To Hijacking?

Before committing to a new engagement strategy, it is normal to consider risks and risk management. It is quite natural, therefore, to ask is online community engagement prone to hijacking? Many organisations new to engaging their community online harbour understandable fears the process will be ‘hijacked’ or stacked by vocal minority groups. Actually, this is […]

Matthew Crozier

Matthew Crozier

4 years ago

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digital stakeholder engagement

Engaging stakeholders through digital stories

Rich, or long form, digital stakeholder engagement, stands in stark contrast to short form methods such as quick polls, surveys and ideation. In case you missed it last week Bang the Table CEO, Matthew Crozier spoke with David Donaldson of the Mandarin about making digital stakeholder engagement work. David and Matt talked about the ability […]

Don Sharples

Don Sharples

4 years ago

increase online engagement

Ask the right question to increase online engagement by your community

The right question is the key to drawing your community into your policy discussions and increasing your online engagement. Time and time again, community engagement people worry that the tools or tactics they use to engage their stakeholders in conversation aren’t good enough. Well sometimes it’s just the way you ask a question that makes […]

Don Sharples

Don Sharples

4 years ago

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online community panel

Five reasons to open up your online community panel

We understand the allure of a closed online community panel to local authorities (a panel where only invited pre-registered community members get to comment on an issue). They are very administratively convenient and unlikely to spring any surprises on you. Despite this, we believe that there are better ways to engage your community. Here are […]

Matthew Crozier

Matthew Crozier

4 years ago

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Measuring online citizen engagement

Measuring online citizen engagement: Setting effective metrics and targets

Setting targets and measuring online citizen engagement are arguably the most important aspects of any engagement process. If we are unable to properly understand the results, then have we really respected the community’s time and effort contributing to our project? In building the latest version of the EngagementHQ software we not only thought about new […]

Tracey Gobey

Tracey Gobey

4 years ago

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Managing down risks in online community engagement

Managing down risks in online community engagement

Managing down risks in online community engagement is as simple as choosing the right tool for the job and the right tool for the consulting organisation’s risk profile. I’ve been promoting the use of online tools to enhance citizen engagement for nearly 7 years now. When we started, fear was the major obstacle to progress. […]

Dr Crispin Butteriss

Dr Crispin Butteriss

4 years ago

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business case for online citizen engagement

The Business Case For Online Citizen Engagement

Building the business case for online citizen engagement is the first critical step in getting your organisation into the online space. The specific nature of the arguments you pursue will depend on the nature of your boss and your organisation. Deciding whether to frame the value proposition in terms of value add or protection from […]

Dr Crispin Butteriss

Dr Crispin Butteriss

5 years ago

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consult over Christmas

Don’t consult over Christmas; It’s rude.

Last year I put up a post at around this time titled, Here’s why you don’t consult over Christmas. Guess what? In twelve months, nothing’s changed. Here’s a graphic showing cumulative traffic to all of the sites we manage over the past three years. The starting point on the left hand side is July 1st, […]

Dr Crispin Butteriss

Dr Crispin Butteriss

5 years ago

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