Ebooks and Guides

Making Deliberative Dialogue Work Online

Community-based deliberation is an important element of social cohesion and resilience. Deliberative processes facilitate social learning and dialogue, expose participants to new information, and enable higher quality engagement with important public policy – and with each other. Focusing on key issues in planning an online deliberative dialogue, this eguide will help you to: identify risks, […]

Dr Crispin Butteriss

Dr Crispin Butteriss

Nathan Connors

Nathan Connors

Sally Hussey

Sally Hussey

1 week ago

Guide: Community Engagement 101

Written for on-the-ground practitioners, engagement professionals and community members, Community Engagement 101 provides accessible explanations that cover the basics and bring an understanding of the principles that underline best-practice community engagement.

Sally Hussey

Sally Hussey

1 month ago

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Tips to Overcome Seven Issues in Online Community Engagement

From promoting your projects to creating a culture of engagement, these tips can help you overcome the seven most common challenges in online community engagement and build a solid engagement statement for your organisation.

Bang the Table

Bang the Table

8 months ago

10 Benefits of Digital First Community Engagement

Digital engagement can help achieve better community outcomes and improve the overall public experience. Below are ten reasons to consider transitioning your community engagement practice to an online platform and the value of bringing resident feedback into local government decision making.

Bang the Table

Bang the Table

8 months ago

50 Ways to Promote Your Engagement Project

Great consultations require vision, planning, courage, knowledge, teamwork and execution. Getting people to your online engagement project might seem daunting at first, but with a few creative ideas and a trusted strategy, you can bring thousands of eyes to your project, giving your community an easy way to participate, on their time. Here are 50 ways to help promote your engagement project.

Bang the Table

Bang the Table

1 year ago

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Citizen Engagement with the Changing City

In an era of increasing urbanization, twenty-first century city-building exacerbates divisions. Urbanite societies are plagued by poverty and social exclusion – not to mention the insidious corporatization that surrounds the embrace of the Smart City. So how does the future city include all citizens, not just the wealthy elite?

Sally Hussey

Sally Hussey

2 years ago

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The Business Case for Online Public Engagement

This e-book explores the opportunities presented with online community engagement. This business case looks first at community engagement best practices and then explores the argument for using online tools alongside face-to-face engagement to build effective community relationships.

Matthew Crozier

Matthew Crozier

2 years ago

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