Stoke empathy and build your community.
The Stories tool facilitates a rarity online – relating and connecting with others in a meaningful way.
Listen to others’ experience
Let people express themselves freely. People empathize with intimate stories. Building empathy within a community can change minds and hearts. Moreover, empathy can strengthen the positive impact of policies and projects.
Ask more informed questions in your consultation. Write an open-ended prompt and let the stories steer the overall consultation. Understanding the complexities of an issue from the start will improve the quality of the questions you ask.
Use text analysis to make sense of your stories. Stories and comments can be analyzed instantly with EngagementHQ’s Sentiment Analysis. Feedback can be categorized as positive, negative, or neutral — immediately showing the community opinion.
Choose who can participate. Administrators can elect to include unverified or anonymous participation to break down any barriers stopping stakeholders from sharing their stories.
Empower your community
The Stories tool is versatile and especially useful when used in conjunction with other EngagementHQ tools.
Accept or reject submitted stories. Stories can be extremely personal and emotional, which makes them invaluable to boost empathy. However, some stories can be inappropriate. Administrators approve stories before they are shown to the public.
Let contributors decide if comments are appropriate. When an administrator allows for comments on stories, the author can still disable comments on their own story. Community members need to feel comfortable when sharing genuine and insightful contributions.
Allow participants to submit rich media. Pictures and videos can help bring a story to life. Stakeholders can choose to submit their own media with their stories.
As part of a wider project on racial justice Vancouver, Washington, asks participants to share stories of how racism has impacted their lives.
The Cornwall council asks residents to discuss their hopes and fears for the future and how they experienced lockdown.
Kingston worked with participants to compile stories about the history of the city with an aim to understand how the community has evolved over time.