Helping you thrive

An effective software platform provides the foundation for activating your community online.

But, that is only part of the solution. Thrive with EngagementIQ, included with every EngagementHQ license. Get direct access to our team of highly experienced engagement professionals and their wealth of insights, strategies, and best practices.

Professional Mentoring

Our team collectively has more than 100 years of community engagement, communications, government, and public policy experience from around the globe.

We fully understand the complexities of your work, because we’ve done it. With this in mind, we offer coaching and training on the challenges and issues that are critical to you and your projects.

Learning Programs

We believe professional development can have a huge impact on project success. After all, engagement is not a plug-and-play exercise, but rather, a complex field of study.

Access our revolving, curated collection of webinars, podcast series, research papers and articles. Learn from monthly newsletters, attending in-person client meetups, and our online community of administrators.

24/5 Help Desk

Our Help Desk team is online to help you with any questions you might have about EngagementHQ functions, features, or use cases.

Reach us via chat, email, or over the phone. On average, it takes less than five minutes to find a solution over chat with us and our satisfaction rating never drops below 95%.

24/7 Moderation

Although you encourage your community members to share their thoughts, it’s important to maintain an online environment that is safe and respectful.

Our global team of expert moderators reviews every piece of public-facing content to ensure the dialogue remains constructive and on-topic.

A wealth of resources

Be more strategic, confident, and effective as an engagement professional by taking advantage of EngagementIQ resources, included with every EngagementHQ license.

TECHNICAL SUPPORT

  • In-app chat support
  • Extensive knowledge library
  • Self-directed learning video library
  • Integrated in-app on-boarding tutorials
  • Regular project administrator webinars

STRATEGIC MENTORING

  • Dedicated account management
  • Best practice webinar series
  • Best practice newsletter & blog
  • 1 x personalized online training session
  • 1 x personalized strategic planning session
  • 1 x pre-launch website strategic review
  • 3 x quarterly strategic mentoring sessions

EngagementHQ licenses are offered in several versions. Find out which one is right for you.

See available licenses

“One of the things I love about working with you guys, apart from how awesome the platform is, AND how helpful you are, is that you listen and are responsive.”

- Mary Bidstrup, Development Services, Bassendean, Australia

The EHQ team have been really supportive in setting the site up and promoting it to people we might not be able to reach, and I would definitely recommend them to any other local authority looking to engage with their community in this way.”

- Gary Foyle, Community and Recreation Team Leader, Christchurch Borough Council, UK

See how activates your community. Request a demo