Advisory

Our Advisory services include a range of online coaching, project planning and strategy consultations – all customized to meet your specific needs. A perfect option for organizations looking to improve planning and project delivery, develop internal governance procedures or get extra support designing and delivering important projects.

Advisory

Our Advisory services include a range of online coaching, project planning and strategy consultations – all customized to meet your specific needs. A perfect option for organizations looking to improve planning and project delivery, develop internal governance procedures or get extra support designing and delivering important projects.

 

We’re Here For You

 

Your success is our success. Whether you need extra support, strategy or training, we’re here to help you achieve the best results from your community engagement efforts. Choose any service option to help expand your capacity.

ONLINE COACHING
Work with our Practice Leads to develop your organisational capacity and professional skills. Our coaching service is designed to ensure you have the right advice for delivering best-practice community engagement. Online coaching can be used to help you with organisational buy-in, developing internal processes, reviewing current practices and for learning more about community engagement. Develop a professional learning plan for you and your team and continue to improve your digital engagement capacity.

ONLINE COACHING
Work with our Practice Leads to develop your organisational capacity and professional skills. Our coaching service is designed to ensure you have the right advice for delivering best-practice community engagement. Online coaching can be used to help you with organisational buy-in, developing internal processes, reviewing current practices and for learning more about community engagement. Develop a professional learning plan for you and your team and continue to improve your digital engagement capacity.

PROJECT PLANNING
Every successful engagement project starts with a detailed project plan. Going beyond our regular client advice, our team of Practice Leads will help you prepare a fully scoped digital engagement project plan. Starting with project scoping sessions, we’ll work with you to define objectives and build a path for execution. We’ll identify your audience, scope the project, manage risk and determine the right mix of tools for your project methodology. We’ll even help you craft engaging questions to get the right feedback and ensure you are setup for effective analysis and reporting of your project.

PROJECT PLANNING
Every successful engagement project starts with a detailed project plan. Going beyond our regular client advice, our team of Practice Leads will help you prepare a fully scoped digital engagement project plan. Starting with project scoping sessions, we’ll work with you to define objectives and build a path for execution. We’ll identify your audience, scope the project, manage risk and determine the right mix of tools for your project methodology. We’ll even help you craft engaging questions to get the right feedback and ensure you are setup for effective analysis and reporting of your project.

SITE SCOPING
Map out a comprehensive plan to build your online engagement site. We’ll help you decide on the best approach to reach your objective, create an initial site map, and identify your rolling engagement techniques. We’ll help ensure you have the necessary brand elements to make your site launch process faster and more impactful.

SITE SCOPING
Map out a comprehensive plan to build your online engagement site. We’ll help you decide on the best approach to reach your objective, create an initial site map, and identify your rolling engagement techniques. We’ll help ensure you have the necessary brand elements to make your site launch process faster and more impactful.

PREMIUM PROJECT SUPPORT
Need help with staff transitions or filling in capacity gaps with your team? Our premium project support gives you assistance in planning, project creation, site content review, managing your administrator and participant database, as well as premium technical support when you need it most.

PREMIUM PROJECT SUPPORT
Need help with staff transitions or filling in capacity gaps with your team? Our premium project support gives you assistance in planning, project creation, site content review, managing your administrator and participant database, as well as premium technical support when you need it most.

DIGITAL ENGAGEMENT SITE REVIEW
Take a deeper look at your engagement practice to identify gaps, opportunities and set benchmarks to measure future performance against. Our team will conduct a detailed review of your engagement site and activities over the last year so you know how to continuously improve results. Our detailed report will include insights about your levels of engagement and site behaviors, tool selection and project execution, closing the loop as well as project evaluation practices. We’ll present findings to your executive team so they are informed about successes and can buy-in to your growth plans.

+ STAFF CAPACITY SURVEY
Want to explore your staff’s capacity and better understand their digital engagement skills and knowledge? We’ll conduct an anonymous survey of key staff and personnel to help you understand the resource constraints or needs to help take your engagement practice to the next level. You’ll receive the raw feedback data and an analysis of the survey findings will be added to your site review.

+ COMMUNITY SURVEY
Gain insights from your community to include in your report. We’ll facilitate a community survey of a sample of your database, focusing on your most active, average and least active participants. You’ll receive the raw feedback data and an analysis of findings will be added to your site review for future consideration.

 


Want to learn more about our advisory services? LET’S TALK

Meet Our Practice Leads

With decades of experience in community engagement working across four continents, you’ll have the collective knowledge, skills and passion of this team to help strategize and support your engagement efforts. Each of our Practice Leads have worked beside or within government agencies in engagement, communications and marketing, or public policy. We understand your challenges and will help build solutions that bring meaningful, inclusive digital engagement to your community.

“One of the things I love about working with you guys, apart from how awesome the platform is, AND how helpful you are, is that you listen and are responsive.”

- Mary Bidstrup, Town of Bassendean

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