Onboarding

Our standard onboarding process helps you start off on the right note with rigorous site scoping, EngagementHQ platform training as well as quality assurance testing before launching your site.

Onboarding

Our standard onboarding process helps you start off on the right note with rigorous site scoping, EngagementHQ platform training as well as quality assurance testing before launching your site.

 

A Defined Process

From project planning to pre-launch quality assurance, our expert team will work with you to ensure you’re set up for success.

 

 


ONBOARDING STRATEGY AND TRAINING

    • Kick-off meeting and scoping session to discuss objectives.
    • Overview and technical training of EngagementHQ platform.
    • Regular check-ins and support during onboarding.
    • Access to online help desk resources and live chat.
    • Pre-launch quality assurance and testing session to prepare site launch.
    • Reporting and Participant relationship manager (PRM) training.

SITE BUILD AND ACCESSIBILITY (ADD ON)

    • We’ll build your site for you with up to five initial projects. This includes tool setup, managing site settings, mapping your homepage, ensuring accessibility and creating projects based on initial scoping.
    • Up to four site build iterations are included.
    • Final accessibility report insures compliance.


“The tool is easy to use for non-programmers like me, and the team at Bang the Table provided not only solid onboarding but also continued support as I built our community’s online public engagement presence.”

- Nicole O.Melanson City of Moncton, NB

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