Training

Delivered by our team of highly experienced Practice Leads, EngagementIQ Training is designed to help you develop best-practice community engagement processes, harness strategies for embedding engagement in your community and provide vital professional development for practitioners.

Training

Delivered by our team of highly experienced Practice Leads, EngagementIQ Training is designed to help you develop best-practice community engagement processes, harness strategies for embedding engagement in your community and provide vital professional development for practitioners.

 

Most Popular Programs

Many organisations seek training to help develop a working strategy, launch a successful engagement site, get more people involved in open dialogue and report on key findings.

GETTING STARTED WITH EngagementHQ
As our most popular session for new users, this program covers the key areas of EngagementHQ to ensure your team is equipped to harness the power of online engagement. Learn best practice approaches for setting up a project and choosing the right tools; managing participants via our PRM; ways of communicating and promoting your consultations; as well as generating reports and managing site settings. Suitable for new users to EngagementHQ or organizations looking to refresh their skills and knowledge of the platform.

GETTING STARTED WITH EngagementHQ
As our most popular session for new users, this program covers the key areas of EngagementHQ to ensure your team is equipped to harness the power of online engagement. Learn best practice approaches for setting up a project and choosing the right tools; managing participants via our PRM; ways of communicating and promoting your consultations; as well as generating reports and managing site settings. Suitable for new users to EngagementHQ or organizations looking to refresh their skills and knowledge of the platform.

REPORTING ON YOUR CONSULTATION WITH EngagementHQ
Take an in-depth look at EngagementHQ’s built-in reporting tool to ensure you are generating the right reports for your consultation. By knowing which reporting features are available you can better plan and execute your next engagement with reporting already in mind. This session covers best- practice reporting techniques and closing-the-loop strategies and also takes a deep-dive into EngagementHQ’s advanced reporting tools such as comment and survey analysis. This session is essential for teams who value rigorous data and reporting practices.

REPORTING ON YOUR CONSULTATION WITH EngagementHQ
Take an in-depth look at EngagementHQ’s built-in reporting tool to ensure you are generating the right reports for your consultation. By knowing which reporting features are available you can better plan and execute your next engagement with reporting already in mind. This session covers best- practice reporting techniques and closing-the-loop strategies and also takes a deep-dive into EngagementHQ’s advanced reporting tools such as comment and survey analysis. This session is essential for teams who value rigorous data and reporting practices.

BUILDING A STRATEGIC APPROACH TO COMMUNITY ENGAGEMENT
This session focuses on the development of a consistent and strategic approach to planning and implementing a successful community engagement project. Take a cohesive look at planning for online engagement and walk away with skills to help you deliver thoughtful and well-planned online engagement projects.

BUILDING A STRATEGIC APPROACH TO COMMUNITY ENGAGEMENT
This session focuses on the development of a consistent and strategic approach to planning and implementing a successful community engagement project. Take a cohesive look at planning for online engagement and walk away with skills to help you deliver thoughtful and well-planned online engagement projects.

FACILITATION ONLINE DIALOGUE
Learn how to effectively use dialogue principles to run an effective online forum as part of your next consultation. This session focusses on overcoming risks, understanding and identify different types of dialogue, the importance of moderation and the need to have an active facilitator in an online deliberative dialogue space. Use this session to learn ways to execute better online forums and drive richer more insightful discussions.

FACILITATION ONLINE DIALOGUE
Learn how to effectively use dialogue principles to run an effective online forum as part of your next consultation. This session focusses on overcoming risks, understanding and identify different types of dialogue, the importance of moderation and the need to have an active facilitator in an online deliberative dialogue space. Use this session to learn ways to execute better online forums and drive richer more insightful discussions.

 


 

Customizable Training Options

No matter your need, we can customize training options – both face-to-face and online. Build capacity and improve your engagement outcomes.

TAILORED TRAINING
Let us design a program specifically tailored to your needs. Our team has expertise across a broad range of topics including designing better surveys; participatory budgeting; blending online and offline engagement techniques; planning for qualitative analysis; best-practice digital tool usage; strategies for ensuring inclusivity and accessibility; managing risk in online engagement and much more. We also have expertise in designing training for sector-specific issues and different approaches to engagement across health, utilities, police and education.

TAILORED TRAINING
Let us design a program specifically tailored to your needs. Our team has expertise across a broad range of topics including designing better surveys; participatory budgeting; blending online and offline engagement techniques; planning for qualitative analysis; best-practice digital tool usage; strategies for ensuring inclusivity and accessibility; managing risk in online engagement and much more. We also have expertise in designing training for sector-specific issues and different approaches to engagement across health, utilities, police and education.

ONLINE ACCELERATORS
Rapidly increase your knowledge of digital community engagement and the EngagementHQ platform. Delivered via our online webinar software, these sessions go beyond normal group training to provide targeted and personalised online training for your organisation, when you need it the most. Sessions are available on-demand and can be tailored to your specific needs.

ONLINE ACCELERATORS
Rapidly increase your knowledge of digital community engagement and the EngagementHQ platform. Delivered via our online webinar software, these sessions go beyond normal group training to provide targeted and personalised online training for your organisation, when you need it the most. Sessions are available on-demand and can be tailored to your specific needs.


Want to learn more about our training services? LET’S TALK

Meet Our Practice Leads

With decades of experience in community engagement working across four continents, you’ll have the collective knowledge, skills and passion of this team to help strategize and support your engagement efforts. Each of our Practice Leads have worked beside or within government agencies in engagement, communications and marketing, or public policy. We understand your challenges and will help build solutions that bring meaningful, inclusive digital engagement to your community.

“Dan helped our organisation better understand the power of EngagementHQ.”

- Kate Vallance, Barwon Water

Let's activate your community. Request a demo