Join Nathan Connors, Learning & Practice Manager, and Mel Hagedorn, Engagement Manager, from the Bang the Table team for a timely workshop discussion about how we need to change our thinking to manage an inevitable transition to a digital-first community engagement practice landscape.
It’s commonly accepted in community engagement practice that “face-to-face” is always best and most meaningful, and digital is merely a support act. But imagine for a moment that face-to-face is simply no longer viable. Perhaps the distances are too great; the issues too fraught to send a team into the field; the budget too small; the stakeholder group too large; or your audience is too fragmented.
Alternately, imagine the opportunity for a continuous conversation between the community and your organisation. Declining trust in governments worldwide, coupled with the Smart City agenda has created an opportunity for a transformative form of continuous engagement between citizens and governments. Only digital can provide that bridge.
What would it look like if your community engagement was designed as digital-first? How might it change the way we think about our practices, skills, organisational arrangements? How would we continue to ensure deep or, “thick”, engagement; minority voices are heard; that conversations and community input has real social impact? And how would we do all of this in the context of shrinking budgets, efficiency demands, and the requirement for transparency?
We are so proud of the work and dedication our clients bring to their online consultations. Below are just a few of the EHQ projects nominated at this year’s IAP2 awards. We couldn’t be more excited to celebrate their success.
City of Vincent
Utilized EHQ to develop a new strategic community plan, engaging with over 4000 people.
Sunshine Coast Council
Launched Speak Up – youth engagement and development program on the EHQ platform.
Western Bay of Plenty
Western Bay of Plenty District Council’s community engagement culture focuses on putting people first.
Barwon Water and MosaicLab
EHQ creates a protected space for community panel deliberation. A great use of online integration with community participation!
Jacobs and Sydney Water
Sydney Water is working to better understand community expectations for the Vaucluse and Diamond Bay Ocean Outfalls and included the community in decision-making.
Hobart City Council with MosaicLab
EHQ is used to collaborate around the new town retail precinct, Streetscape Upgrade as they work to finalize design.
City of Casey
Adopted an organization-wide approach to community engagement, by involving staff to make engagement at the heart of Council’s decision-making process.
Level Crossing Removal Authority
Commitment to closing the loop and showing how community feedback informed outcomes. Impressive use of visuals such as videos and animations to ensure content was relevant and inclusive of diverse communities.
See how activates your community. Request a demo