Most online engagement involves text and interactive tools that require, or assume, an ability to write and express opinions. But where does that leave community members who have low levels of literacy?
There are many reasons to engage your community online, outlined below are our top 10. According to the Australian Bureau of Statistics, 83% of Australian homes have internet access (in 2013). There is no other engagement technique can offer this level of accessibility. The majority of people just don’t have the time to get active in their […]
There is no questioning that online community panels are fast becoming a key part of local government community engagement strategies. Online community panels offer many benefits in terms of engagement marketing efficiency and effectiveness, and from a research perspective, they can offer some rigor around the demographic diversity of those being engaged. The question that […]
We understand the allure of a closed online community panel to local authorities (a panel where only invited pre-registered community members get to comment on an issue). They are very administratively convenient and unlikely to spring any surprises on you. Despite this, we believe that there are better ways to engage your community. Here are […]
Creating and cultivating an online community panel is a cost effective way to continually engage your community. One of the biggest challenges when embarking on any online engagement project is getting your community to pay attention to your consultation and even better, actually engage with you in the space over the long term (particularly for […]
Something that is often neglected when Government organisations consult the community is completion of the process by letting the community know about the results and what will happen next. Too often the participation process finishes to be replaced by silence, often for many months, before a decision emerges. It was refreshing to see how Broken […]